Privacy policy for the Duel information portal
What this policy covers
This policy explains how duelcasino.uk handles personal data. It concerns this portal only – an independent information site about the Duel casino and sportsbook brand. We are not affiliated with the operator, and this document has nothing to do with the data practices on the operator's own platform. If you go on to register with Duel directly, its own privacy notice applies to that account, not this one.
We publish this policy so that anyone visiting duelcasino.uk – whether reading a review, checking a bonus figure, or filling in our contact form – knows exactly what happens to their information.
Who controls your data
The data controller for information collected through duelcasino.uk is the team running this portal. Questions about this policy or your data can be sent to [email protected], and we aim to respond within a reasonable timeframe.
What we collect
Two categories of data reach us. The first is technical: your IP address, browser type, device information and general location, gathered automatically as part of running the site and any analytics we use. The second is anything you give us directly – for instance, your name and email address if you submit our contact form.
- Technical and usage data collected via cookies (see our separate Cookie policy for detail)
- Contact-form submissions: name, email address, and the content of your message
- Basic device and browser information used for site performance and security
We do not collect financial details, government ID, or any of the verification documents an operator like Duel might request – that kind of data belongs entirely to the operator's own registration process, not to us.
Why we process it
Technical data helps us keep the site working properly, understand which pages are useful, and spot problems. Contact-form data exists purely so we can reply to your message. We do not use your information to build a profile for advertising sales, and we never sell personal data to third parties.
| Purpose | Lawful basis (UK GDPR) |
|---|---|
| Operating and securing the site | Legitimate interests |
| Responding to contact-form enquiries | Legitimate interests / consent |
| Analytics cookies | Consent |
| Advertising and marketing cookies | Consent |
Sharing your information
Some data is shared with third parties who help us run the site – analytics providers, advertising partners, and our hosting provider, for example. These parties process data under their own agreements with us and are never given more than they need to do their job. We do not sell personal data, and we do not pass your details to Duel or any other operator we cover.
Your rights under UK GDPR
As a UK visitor, you have a set of rights over your own data. In practice, most requests are simple to action once we've confirmed who you are.
- Access – ask us what data we hold about you
- Rectification – correct anything inaccurate
- Erasure – ask us to delete your data where there's no reason to keep it
- Restriction – limit how we use your data in certain circumstances
- Portability – receive your data in a portable format
- Objection – object to processing based on legitimate interests
- Withdrawing consent – for anything we process on that basis, such as non-essential cookies
To exercise any of these, email [email protected]. If you're not satisfied with our response, you can complain to the UK's supervisory authority, the Information Commissioner's Office (ICO).
How long we keep data
Contact-form messages are kept only as long as needed to deal with your enquiry and for a reasonable period afterwards in case of follow-up. Technical and cookie data is retained according to the periods set out in our Cookie policy, after which it is deleted or anonymised.
Protecting minors
This portal covers gambling content and is intended for readers aged 18+. We do not knowingly collect personal data from anyone under 18. If you believe a minor has submitted information to us, contact [email protected] and we'll remove it.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or in the law. Any revised version will be posted here with an updated date, so it's worth checking back occasionally.
This policy was last reviewed on 6 August 2026.
This page is for information and marketing purposes only. We are not a casino operator, a bookmaker or an organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). We encourage you to gamble responsibly – for free, confidential support visit BeGambleAware.org.
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